Truly exception customer support! I transferred two websites and hosting to Elements and every step of the way, I needed help. The team at Elements not on responded to every single request I made, they helped make the process as seamless as possible. So grateful for this service.
Moving over to Elements Hosting was a doddle and very easy and quick experience. The support you get and handholding if required is phenomenal. Leaving behind my old hosting company was a very easy decision. I would highly recommend Elements Hosting to anyone who wants a superior service and support package.
Support was extremely helpful with purchasing the domain name and having everything set up. They were also helpful with adding the MX records so I could redirect to the mail server of my choice. They are also extremely responsive, usually addressing issues in a few hours.
D
David Stempnakowski
Germany
Moved two of my sites over to Elements Hosting from a "Big Daddy" hosting company, and not only am I saving quite a bit of money, they also have the best customer service I have ever encountered, fast, friendly and patient.
Easy to setup with the help of the Elements Hosting staff. They were (at setup) and since are very helpful in answering questions that tend to creep up. I've only had a couple of questions come up that were quickly answered.
S
Stephen Meyers
United States
I can't thank the team at Elements Platform enough for their help and support. I was left in the lurch by my previous hosting company after 10 or more years of loyalty. The experts at Elements Platform offered a very thorough and bespoke service that helped to make the transition a smooth, pain free transition.
